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Application SupportExpert support from a company who understands your businessMost computer manufacturers, particularly the large tier 1 vendors, take a "one size fits all" approach to supporting their customers. Although it may seem that they are focused on your industry's needs, if you were to ever have a problem with your system, you will quickly find that you are on your own. Try calling the support line at any of the big name workstation or server vendors, and you are likely to speak with someone in a call center who has no familiarity with your particular application, such as 3D graphics visualization or high-speed network testing. At NextComputing, we do things differently. Our focus is on the needs of power users in specialized industries like medical imaging, network monitoring, and live broadcasting. We work directly with our customers every day to ensure that our computers meet their unique requirements. And if you are an OEM or a customer buying multiple systems to perform a common application, our engineers will work with you directly to understand how your software runs on our systems. If there is ever an issue you can be assured that we are working with you on your level to provide a solution, and not starting from scratch. It's like hiring an additional engineer to assist with your application, without any additional cost. Try getting that kind of service from the big guys! |
