DTRs are somewhat larger versions of the typical laptop due to the incorporation of more powerful components. While the larger size means they can dissipate heat better than a standard laptop, DTRs still can not use the more high-end desktop components, so they are still not as powerful as a flextop or a standard PC-style desktop. Both DTRs and laptops rarely incorporate PCI expansion cards, and they use many proprietary components, which severely limits expandability and upgradability.
NextDimension series and Radius series systems are both designed to provide high-end workstation and server performance in a compact, portable package.
NextDimension systems are based on our high-performance FleXtreme architecture, which provides 1 or 2 Intel Xeon or AMD Opteron processors, up to 32GB RAM, modular PCI expansion slot options, and other on-board features such as LSI SATA/SAS RAID and integrated ATI Radeon graphics.
Radius systems are based on off-the-shelf motherboard technology, integrated in our unique packaging. Radius systems are available with a single Intel Core i7, Intel Xeon or AMD Phenom II processor, up to 24GB RAM, and variety of PCI slot options depending on the model.
All NextDimension series as well as our Vigor Pro and Vigor Evo systems are based on our high-performance FleXtreme architecture, which provides enterprise-class computing in dense, portable form-factors. NextDimension systems are durable, road-ready systems intended for easy transportation and the lightest, smallest design available for this level of computing performance. Vigor systems are intended for deployment in harsh environments, and as such are designed to be more rugged and resistant to shock, vibration, and general wear.
Both NextDimension and Vigor systems support multiple displays, however NextDimension series systems are available with up to 2 portable, external Clip-On Displays, whereas our Vigor Evo HD has the option for 2 fixed, fold-on displays that are integrated onto the chassis itself.
All standard hardware products are covered by a 1-year warranty including parts and labor. Battery products are warrantied for 6 months. Warranty is effective with date of initial product shipment. All repairs are done at the Nashua, NH facility with a typical repair turnaround time of 5-10 business days.
Please contact technical support if you encounter a problem with a system. We will make a technical diagnosis over the phone. If it is determined that hardware needs to be repaired, an RMA will be issued. The customer pays shipping on the RMA, and NextComputing will use the same shipping method, at the same cost, for return to the customer facility.
Our standard software products are covered by a ninety-day media and functionality warranty. Please note that the warranty period begins upon shipment from NextComputing. In addition, certain software products are eligible for the NextComputing Software Annual Maintenance Service, which is available upon request.
We also can create customized warranties for OEMs and other specific customers.
Yes, you can get the extended warranty after you have taken delivery of your NextComputing system. To do so, you must return the system to us for re-evaluation before an extended warranty is issued.
You can return the system to:
Attn: RMA ______NextComputing LLC
4 Townsend West, Unit 17
Nashua, NH 03063
under a Return Merchandise Authorization provided by a NextComputing technician and with the issuance of a Repair Purchase Order. Customer pays shipping to the factory and back to customer location.
For any technical questions or to initiate a service request, contact technical support.
In the US: 
In Europe:
Service after warranty expiration is available via the same means and is quoted on a time-and-materials basis.
Vendors will send you a drive to install at your site once you have obtained an RMA from them and explained that you work in a classified environment.
Whisper Technology is a set of components that reduces the acoustic output of the portable workstation. It is available on all NextDimension models and the Vigor Evo HD.
This quieter model is especially useful for industries such as Video, Film, and Audio where reducing audible background noise from computer equipment is essential for recording clean audio tracks. It is also ideal for high-end ISV applications such as professional office meetings and collaborative work settings including application/solution demonstration, training, and proof of concept testing.
The following tests are from 1 meter away from the front of the system. Measurements are taken at three points; when the system is idle at the Windows XP Pro desktop, at 50% processing load, and at 100% processing load.
The system used for these tests is a NextDimension Pro HD with (2) quad-core Intel processors, (4) memory modules totaling 16GB, (1) 100GB 7200RPM SATA hard drive, integrated DVD-RW drive.
A system with Whisper Technology is fully functional in ambient operating temperatures up to 30°C/86°F. The option is disabled by an intelligent thermal module cooling subsystem at 40°- 45°C/104°F - 113°F.
Yes. For battery backup power in case of a power failure, we recommend UPS products from American Power Conversion (APC). These units can typically run for approximately 15-30 minutes after loss of power.
For extended battery use we recommend and offer Anton/Bauer battery solutions. Our internal 24V DC power supply on our portable workstations and rugged portables is designed to work with the Anton/Bauer QBH-HD (Quad Battery Holder) and HyTRON 140 or HC Dionic batteries. We also support the Anton/Bauer CINE-VCLX and CINE-VCLX2 batteries. Please contact us for more details.
The Vigor Ultra comes with Gnome 2.0 Desktop Environment, Sun Star Office Suite, Adobe Acrobat Reader pre-installed when loaded with Solaris™ 8 (2/04), or Solaris™ 9 (4/04), or Solaris™ 10.
The NextDimension incorporates our exclusive Cool-n-Quiet design which dramatically reduces the heat output and audible noise frequently found in larger, performance equivalent workstations.
The Cool-n-Quiet design incorporates a combination of active and passive cooling and is optimized by our unique thermal, electrical, and mechanical segmentation and separation of display, storage, I-O, processor, and power sub-systems, while maintaining an exceptionally robust yet surprisingly compact package.
Hot-swappable means that a drive may be removed while the machine is still running.
NTR is a feature we developed that allows you to remove a drive very easily without a tool in a matter of seconds. A NTR drive is cold-swappable or hot-swappable depending on your configuration.
For instance, when Windows XP/32 or XP/64 is loaded on the main HDD, the 2nd, non-OS, HDD is hot-swappable. If XP/32 or XP/64 is loaded on one of the optional fixed HDDs, both NTR HDDs are hot-swappable.
The receiver mid-planes are rated to 500 insertion cycles, where an insertion cycle is the combination of installing and removing the NTR drive carrier.
The carriers are rated to 2000 insertion cycles, where an insertion cycle is the combination of installing and removing the NTR drive carrier from the system receiver.
Yes. The PCI-X slots in our NextDimension, Vigor, and NextServer Evo products are 64-bit as well as backwards compatible for 32-bit cards.
However, one must be aware of the limitations when running simultaneous PCI and PCI-X cards, or PCI-X cards of differing speeds. The PCI and PCI-X standards are based on a shared bus architecture. This means that when multiple PCI or PCI-X cards are installed in the system on the same bus, they will automatically run at the speed of the slowest card.
For example, in a system with two PCI-X slots, if both a PCI-X 64-bit / 100MHz card and PCI 32-bit / 33MHz card were installed, both cards would run at 33MHz, therefore affecting the performance of the faster card.
All of our systems are available with a wide selection of on-board and add-in RAID controller options, as well as different configurations of multiple SATA and SAS hard drives. Please see the data sheet for a specific product for full details on the available options.
With all the Vigor systems, you can use any standard or ruggedized COTS USB 1.1 or 2.0 keyboard and mouse in place of the onboard keyboard and touchpad. Using a 3rd party keyboard or mouse with the Vigor ULTRA-III and the Vigor Pro SD will disable the original devices.
The Vigor Pro SD and Vigor ULTRA-III also come with a detachable keyboard that can be simply unhooked from the chassis for convenient placement.
More details are available in the system user manuals included when you purchase a system or online with your customer login.
Vigor Pro SD and Evo HD can support up to (6) displays via the onboard AMD graphics card and (2) NVIDIA Quadro® PCI Express x16 card.
Vigor ULTRA-III supports up to (2) displays using the onboard graphics controller or up to (4) displays with the installation of a compatible PCI card.
The Vigor series is designed, although not specified or guaranteed, to function in a variety of harsher conditions. Each system in the Vigor series has an aluminum alloy frame, mil-anodized scratch resistant paint, and rubber corner bumpers. They are rugged, deployable, mobile engineering workstation/servers; however, they are not mil-spec.
Vigor Pro SD and Vigor ULTRA-III:
- Temp:
- Operating: 5°C–50°C, 41°F–131°F
- Non-operating: -40°C–65°C, -40°F–149°F
- Relative humidity: (5-95%) non-condensing
- Shock: (half-sine wave) 200Gs/2ms
- Vibration:
- Operating: (sine-wave) 1G (5–500Hz)
- Non-operating: (sine-wave) 5G (22–500Hz)
Vigor Evo HD:
- Temp:
- Operating: 0°C–40°C, 32°F–104°F
- Non-operating: -40°C–65°C, -40°F–149°F
- Relative humidity: (5-95%) non-condensing
- Shock: Mechanical shock: 10g, 11ms, Terminal sawtooth, operating; Transit shock: 18" drop
- Vibration: 0.04g2/Hz, 20Hz–1,000Hz; -6dB/octive 1,000Hz–2,000Hz
